PRIVACY POLICY

Welcome to Auracraf. We are dedicated to providing you with high-quality handmade home decor and customized gifts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.auracrafted.in. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we collect

Personal Information:-

When you visit our Site, we may collect certain personal information from you, including but not limited to:

Name
Email address
Phone number
Mailing address
Payment information (e.g., credit card details)

Non-Personal Information:-

We also collect non-personal information about your visit to our Site, such as:

IP address
Browser type and version
Operating system
Pages you view
Time and date of your visit
Referring website

Cookies and Tracking Technologies:-

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us remember your preferences and improve our services. You can set your browser to refuse cookies or alert you when cookies are being sent.

How We Use Your Information:-

We use the information we collect for various purposes, including:

Processing and fulfilling your orders
Improving our products and services
Communicating with you regarding your orders or inquiries
Sending promotional materials, if you have opted in to receive them
Analyzing Site usage to enhance user experience
Complying with legal obligations

Sharing Your Information:-

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our Site, processing payments, or delivering products.
Legal Authorities: When required by law or to respond to legal requests or protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security:-

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices:-

Depending on your location, you may have certain rights regarding your personal data, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request deletion of your personal data under certain circumstances.
Opt-Out: You can opt out of receiving promotional communications from us at any time by following the instructions provided in those communications.

Children's Privacy:-

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy:-

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site with an updated effective date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Auracraft
B-12,chaitrangan,kanchangalli,law collage road
pune,maharashtra-411004
auracraft01@gmail.com

9881009711

Blue Elegant Home Interior Decoration Photo Collage.jpg

Blue Elegant Home Interior Decoration Photo Collage (1).jpg

TERMS AND CONDITIONS

Use of the Site:-

Eligibility:-

You must be at least 18 years old to use our Site and make purchases. By using our Site, you represent and warrant that you meet this age requirement.

Account Responsibility:-

To make a purchase or access certain features of our Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Products and Orders:-

Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our Site is complete, accurate, or error-free.

Pricing

All prices listed on our Site are in Indian rupees and are subject to change without notice. We reserve the right to correct any errors or inaccuracies in pricing.

Order Acceptance:-

By placing an order, you are making an offer to purchase the products selected. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.

Custom Orders

For customized gifts, you will receive a confirmation of your custom order details. Any changes to the custom order must be made within 2 days of confirmation. Once production begins, custom orders are non-cancelable and non-refundable.

Payment and Billing:-

Payment Methods

We accept various payment methods, including major credit cards and other forms of electronic payment. You agree to provide accurate payment information and authorize us to charge the total amount of your order.

Billing Information

You agree to provide current, complete, and accurate billing and shipping information. If there is an issue with processing your payment, we may contact you for updated information.

Shipping and Delivery:-

Shipping Costs

Shipping costs will be calculated based on your location and the shipping method selected. These costs will be displayed during checkout.

Delivery Timeframes

Delivery times vary based on the shipping method and destination. We will make reasonable efforts to ensure timely delivery but are not responsible for delays caused by third-party carriers.

Risk of Loss

Title and risk of loss for products pass to you upon delivery to the carrier. We are not responsible for any loss or damage that occurs after the products are shipped.

Returns and Refunds:-

Returns

Our return policy allows for returns within 2 days of receipt. Products must be unused, in their original condition, and in their original packaging. Custom orders are non-returnable.

Refunds

Refunds will be processed to the original payment method. Please note that shipping and handling charges are non-refundable.

Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Auracraft or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written consent.

Limitation of Liability:-

To the fullest extent permitted by law, Auracraft shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with your use of our Site or the purchase of products.

Indemnification

You agree to indemnify, defend, and hold harmless Auracraft, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our Site, your violation of these Terms, or your violation of any rights of another party.

Governing Law:-

These Terms and any disputes arising under or related to them will be governed by and construed in accordance with the laws of Pune, maharashtra, India, without regard to its conflict of laws principles.

Changes to Terms:-

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms, please contact us at:

Auracraft
B-12,chaitrangan,kanchangalli,law collage road

Pune, Maharashtra, 411004
auracraft01@gmail.com
9881009711